I have been with virging for many years iv tried numerous times to cancel my virgin. Im losing my home through no fault of my own as landlord is selling the property...They say iv got to pay over £600 cancellation fee, find a house it can't be connected to or let it run into arrears. I will be staying between family and friends no fixed address I'm so worried about all of this.
Kind regards
Debbie
Debs51m wrote:I have been with virging for many years iv tried numerous times to cancel my virgin. Im losing my home through no fault of my own as landlord is selling the property...They say iv got to pay over £600 cancellation fee, find a house it can't be connected to or let it run into arrears. I will be staying between family and friends no fixed address I'm so worried about all of this.
Kind regards
Debbie
VM Staff will likely be around soon. They will most probably invite you into a private message session on here.
VM will need some proof which they will tell you about, so prepare any documentation/notices that you may have.
The Virgin Media Community is run by a dedicated team of staff, you can identify a staff member through the following:
Thank you
Forum TeamHey Debs51m, thank you for reaching out and I am sorry to hear this.
I can see you are in PM currently with my colleague.
Please do send them a follow up message if you still need some help.
