Forum Discussion

Dangello's avatar
Dangello
Joining in
4 months ago

Haven’t received my order.

Can anyone help? I have ordered a new broadband hub but typed in the wrong contact email and haven’t received I conformation email. It’s been a week and I haven’t received the WiFi hub or any contact. 

my order reference number:

RS1000119804

  • Hi Dangello 👋.

    Thanks for reaching out to us and welcome to the Community Forums, apologies that you have not received your hub, to look further into this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina