Forum Discussion

Mayo66's avatar
Mayo66
Joining in
18 days ago

Hard credit search

Hi Virgin Media team,

I am in the process of getting a relatively inexpensive tv/broadbank package for the next 18 months but have just received a message from ClearScore that you’re performing a hard credit check which will negatively impact my credit score for the next year at least.

Is it really necessary to perform a hard credit check on a contract that’s less than £40 per month when these sort of credit checks are usually reserved for the likes of mortgages?

I don’t want a hard credit check on my credit score.

thanks

Mayo

  • Hey Mayo66, thank you for reaching out and a warm welcome to the community, I am sorry to hear about this credit search.

    We do a credit search when you join us and we are unable to edit this sorry.