Hacked emails

 I had a sim swap done on my phone number they hacked my phone co website got my puk code and took my number now they have control of my email address at VM when I click on forgot password the link goes to the hacker own email d****d@gmail.com address  so I cant get access to my details to change password etc I have reported to VM but I don't think they understand, the hacker is reading and sending out emails from inside my VM account  i can still receive and send emails and the hacker can do the same now, hacker going to all my banks trying to withdraw money using my email address  and phone number they stole I need to go to a shop so I can explain what they need to do. Help