Forum Discussion

iSaj94's avatar
iSaj94
Just joined
2 months ago

Great Customer Service!

Hi all, 

Virgin Media have notoriously had awful customer service in the past however the most recent call I had with the customer care team member Daniel was great. He was able to help and even have arrangements in place to support any further calls that would happen! Get that man a raise!! 

1 Reply

  • Hello .. Greek philosopher said " One swallow does not make a summer ".. and there is much aggravation , disappointment and apathy with VM and Daniels numerous peers , whose hands are no doubt tied and who inflict financial woes amongst loyal customers trying to support VM in securing end of contract deals ....Daniel must be the man to ask for then.. what a treacherous lot the rest are !!!