Contacted Virgin over 8 times as cable is exposed on public pavement due to cutting back hedge.
8 times I have been given appointments and people who come out say cable needs moving but they can’t do it! They all agree it is trip hazard yet Virgin seem unable to send correct people out- going crazy.
Good luck! We’ve been waiting nearly 2 months for Virgin to sort out our cable problem!
Forum TeamHello Jobo1,
Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your cabling at the moment. Please can you expand on the issues that you're having, so that we can see if we can help further from here.
Kind Regards,
Steven_L
Forum TeamHey Jobo1, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.
Let me send you a DM so we can look at this.
