Forum Discussion

Scott2940's avatar
Scott2940
Joining in
19 days ago

Free disney plus offered when I upgraded but no info given

Hello, I have recently renewed my package with you and as part of the deal was told I would recieve 18 months free disney+ by your outbound sales team but have not recieved any info on this and can't find anywhere to activate it can you help with this.

6 Replies

  • Hi Scott2940 thanks for posting and welcome back to our community.

    Sorry to hear that you've not had a promised part of your deal, honoured. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R

    • Scott2940's avatar
      Scott2940
      Joining in

      Hi, Lee

      I replied to your message, any help you can give.

      • Lee_R's avatar
        Lee_R
        Icon for Forum Team rankForum Team

        Sorry Scott2940, I've responded to your private message.

        Regards

        Lee 

  • 8 days on and still on actual reply this is getting silly now.