Found an old cheque that was never cashed
Hi I have just found an old cheque from virgin that I never cashed due to moving house and wanted to know if it can be reissued
Forum Discussion
4 Replies
Hi will the private message be via email
- Deepak_S
Forum Team
Thank you so much for that information!
To proceed with security, we need to ask you to provide 3 characters from the account memorable word. Once we ask for these, we'll only have a 5 minute window to pop the answers on our system to verify if they're correct.
Can you please confirm if you're available now to give these? If so, let us know and we will then ask what characters are needed. We would then require those specifically requested characters only, no others.
If you're not available until later today, please confirm what time would work best for you before 8pm🙂
- Deepak_S
Please respond to the above via private chat
- Deepak_S
Hi Tpugsley1981,
Thank you for bringing this matter to our attention. Before we can confirm this we would need to pass some security checks. Please look out for a private message from us!
😄
