remsonreality
3 years agoJoining in
First name spelled wrong on my Account
Hi,
I recently purchased a broadband and O2 sim contract online, I realised my first name was spelled incorrectly on the contract (Anderemi instead of Aderemi)
I had to use the incorrect spelling in order to be able to create my virgin account online. I would like this error to be rectified and my contract updated.
I want to avoid using the "change of name" form since I have not changed my name and this error was seemingly made by Virgin Media's electronic system. But I would like my bill to reflect my true name. Can someone at Virgin change this for me?
Thanks
This is my details:
[MOD EDIT: Personal details]