Forum Discussion

Churchill's avatar
Churchill
Joining in
2 years ago

Extend cancellation date

Hi, I have a cancellation going through on my account on the 04/04/2024. Something has happened and is there any chance we can put this cancellation back a week or so? Thanks

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  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    2 years ago

    Hi Churchill,

    Thank you for your post and welcome to our community forums. We're here to help.

    If the cancellation/disconnection is yet to complete then you can request to delay it if you wish. Have you discussed that with the retentions team on 0345 454 1111 (or 150 from a Virgin Media landline) yet?

    Thanks,