Forum Discussion

shazaj's avatar
shazaj
Just joined
31 days ago

Email unavailable also virgin media log in service 3 weeks now

I am disappointed that virgin media have given no press releases or communication via post to inform customers that this service is unobtainable. This is breaking you're contract with all you're customers. We are paying for a serious cannot supply. 

5 Replies

  • I have no email service 3 weeks now

    Being told it will soon be resolved 

    It's not true 

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team

      Hey shazaj, thank you for reaching out and a warm welcome to the community, we are sorry to hear you are having some email and account issues.

      Please can you try and login using the Bing browser, this should allow you to login in for the time being.

      Please do keep us updated. 

      • shazaj's avatar
        shazaj
        Just joined

        It has worked, it is very long winded way of doing it,

        Going to be difficult explaining this to my 91 year old father in law. 

  • I have been paying for this email service and its not been working, I have had to set up and change all my  contacts to receive important appointment emails, a few of which I have missed the appointment. 

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team

      Hi shazaj 

      Thanks for coming back to the thread. We're sorry for any email issues but glad to hear all sorted. Email is not a paid for service, it just comes with the account itself.

      Best wishes.