Forum Discussion

pondich7's avatar
pondich7
Joining in
2 months ago

Does a 30 Cancellation Notice Apply to Ended Contracts?

My contracts ended today. I forgot to cancel it,.but I cannot speak to someone until tomorrow.

Two questions...

Can I cancel with charge through the cooling off period?

Do I have to give 30 days notice even if it's a ended contract?

  • japitts's avatar
    japitts
    Very Insightful Person
    2 months ago

    VM's contracts are not fixed-term contracts that end on a particular date, the logical consequence of that would be automatically cancelled service on the same date.

    30days notice applies to all disconnection requests, whether they are in your minimum-term or outside. The cooling-off period is at the start of the contract.