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Jonathanphillip's avatar
Jonathanphillip
Dialled in
10 months ago

Do I get a welcome pack in the post

We were a virgin  customer back then and now we left ages ago then decided to rejoin do you still receive a welcome pack in the post we did before many thanks from Jonathan new customer 

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  • Akua_A's avatar
    Akua_A
    Forum Team (Retired)

    Hi Jonathanphillip 

    Welcome back to our forums. Generally, we send out a welcome email along with contract documentation. We can see you have recently been in contact with our team regarding this.  Can you confirm if you have received the welcome email. Do you need any further help regarding this?

    Thanks,

      • Akua_A's avatar
        Akua_A
        Forum Team (Retired)

        Glad to hear this. Please do not hesitate to contact us if you need any further help 😊