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lenaB's avatar
lenaB
Just joined
6 hours ago

Different account number, same email address.

I signed up for broadband last Friday, but when I received the confirmation email, it was for the wrong address, long story short, the subscription had to be cancelled and a new one started. However, my email address is linked to the original subscription and now I can't access my new one as they were both on the same email address. When I try to log in it automatically sends me to the wrong account number. 

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