Forum Discussion

iandom3's avatar
iandom3
Tuning in
12 months ago

contract

my contract started on 22 november 2022 shown on my invoice but another box on my invoice shows it has been updated on 1 may 2023 why and by who?

3 Replies

  • goslow's avatar
    goslow
    Alessandro Volta

    The date difference is 18 months. Is the contract update showing that your minimum term has expired, along with any package discounts, and you are now moving to 'standard' pricing?

  • the date difference  to may 2024 is 18 months so why does the box show 1 may 2023? packages now expiring i have not amended my package since nov 2022.

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team

      Hi iandom3 

      Thanks for posting and apologies for the confusion over the contract. 

      I'll send you a PM now to assist further.