Hayden72
2 years agoTuning in
Contract shennanigans
The last time I changed my package I was promised things which were never delivered. I received no support from Virgin but because I want the broadband package I continued with things I didn't want. Now it's renewal time again I've asked to be broadband only but the sales team are insisting this would be breaking my bundle (huh?) and it would take 30 days to sort out requiring disconnection etc etc.
Surely this can't be correct? I don't need the phone line, I don't want to pay for freeview ever month, I just want a broadband only deal without being disconnected.