CONTRACT PORICE TOO HIGH
So today I have noticed that I am now paying nearly 100 pounds for my tv and broadpand package. I can get a slightly better deal from Sky for the same TV package and fqaster broadband for half this price. Obviously I am now on the phone cancelling virgin. However the call agent comes back with a much better price for my package doubling the speed of the broadband and removing a sports channel I never use. However I am now expected to have a landline. When I told him I wont use the phone ever there is no point installing it I was told that I therefore couldnt have this new price. Ive been with Virgin for nearly 6 years now and have no complaints but the pricing structure as got out of hand. WHy do I need to ring to reduce my price at the end of each contract and why to get a cheaper deal do I need to have a landline. This is the 21st century very few people have them now.
Robburns wrote:So today I have noticed that I am now paying nearly 100 pounds for my tv and broadpand package. I can get a slightly better deal from Sky for the same TV package and fqaster broadband for half this price. Obviously I am now on the phone cancelling virgin. However the call agent comes back with a much better price for my package doubling the speed of the broadband and removing a sports channel I never use. However I am now expected to have a landline. When I told him I wont use the phone ever there is no point installing it I was told that I therefore couldnt have this new price. Ive been with Virgin for nearly 6 years now and have no complaints but the pricing structure as got out of hand. WHy do I need to ring to reduce my price at the end of each contract and why to get a cheaper deal do I need to have a landline. This is the 21st century very few people have them now.
Bundling reduces prices. Its how VM works. Only way you can get past them denying you a decent price without extra services is to cancel and await outbound retentions calling you. Price increases are usually more for bundled services too rather than just standalone. You need to have marketing enabled in your My Virgin Media profile for VM to ring or text you offers.
Agreed, out of contract pricing is out of control.
