kolebmo2
2 months agoJust joined
Contract does not match contract summary sheet
Gave 30 days notice then got phone call from retentions and signed up to new 18 month contract at £82, contract arrived on my account for £97 and started on Sunday, two phone calls to support and they both say my contract is for £82 but both say they cannot see the £97 contract attached to my account and both resent the contract summary sheet which shows £82, feel like I am being scammed and gaslight by support as they have sent £97 contract to my email and attached it to my account but apparently do not know nothing about it, surely if I can see it then support can see it, 18 months ago a similiar thing happened and it took multiple phone calls and the complaints procedure to sort when they over billed me for 3 months.