Forum Discussion

hamtrektng's avatar
hamtrektng
Dialled in
8 hours ago

Contract -Broadband help

Currently on a 24m contract on Mixit TV package including line rental and M250 broadband speed however as I reside in a small cul de sac property with just a few family members including myself who only uses the internet for casual music downloads and general browsing behaviour I am wanting to downgrade the speed to M125 (could help lower our 24m contract price again?)

If any VM staff could advise me with this that would be great.

thank you
Hamtrektng

1 Reply

  • Lee_R's avatar
    Lee_R
    Icon for Forum Team rankForum Team
    4 hours ago

    Hi hamtrektng thanks for posting and welcome back to our community.

    So that we can take a look at the status of your account and advise you of the best course of action, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R