Ace
2 years agoOn our wavelength
Confirm my contract cancelled.
I cancelled my contract on the 16th October.
TV was cancelled on 30th October.
Broadband and landline on 7th November.
When I log in to Virginmedia I find that you have me listed as having started a contract for broadband on the 6th September for M250 broadband and will be charging me £23.80 for 16 months!!!
I have cancelled my contract and you confirmed this by phone conversation. (No confirmation email was received - suppose to be automatic).
Can you please ensure I receive a final bill for the correct amount as per the cancellation dates above.