Cold call to renew

Question

Hi folks&nbsp;I just received a phone call from 0800 052 8675&nbsp;person saying that he was from Virgin Media and wanted to offer a new contract!&nbsp;I explained that I was somewhat sceptical about this call ( sill got 3 months left on my current contract) and didn’t want to confirm my details to allow the conversation to continue.Person advised me to contact VM customer service to confirm that he was a genuine!!Has anyone else had this experience and can a moderator confirm this?Kind regards T&nbsp;&nbsp;

Cardiffman282 · Answer

https://www.unknownphone.com/phone/08000528675&nbsp;

David_Bn · Answer

Thanks for reaching out to us Harley2017, and welcome back to our Community Forums!
Sorry to hear of the cold call leaving you feeling a little unsure.
We can confirm that this does appear to be a phone number belonging to Virgin Media.
To help you decipher any potential scam callers, feel free to review our online literature for assistance - https://virg.in/fraudcalls
Thanks,
David_Bn

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Cold call to renew

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