The final bill has been paid £386.91 20/10/2025 and the account has been closed and all services disconnected and router returned I still haven't received full pdf invoice closing bill as I need to forward this onto my new internet provider asap. Thanks Adam
Forum TeamHi Adam,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you've left us and moved to another provider. The final bill is usually generated a few days after your disconnection. Please check your email or your My VM account here.
If you have further issues, pop back and let us know so we can help further.
Many thanks,
Hi , No pdf disconnection bill of £386.91 has been generated and in need of this asap. Thanks
Forum TeamHi Millward93 thanks for your reply, sorry you've still not received this.
Please let us look into this further, we'll send you a PM so we can investigate.
Respond directly when you can!
Many thanks
