I received a refund cheque after disconnecting from Virgin and tried to cash it but it has failed. The name on the cheque is correct.
My bank says it was rejected and
‘This cheque deposit was stopped by the person who provided the cheque.
Please contact them directly to arrange another payment.’
How and who do I contact?
Forum TeamHi JenJen71 👋.
Thanks for reaching out to us and welcome to the Community Forums. Apologies the cheque you have received has been rejected. So that we can look into this we would need to bring you in for a private message.
Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
The legalities around bouncing cheques https://fotislaw.com/lawtify/laws-governing-bounced-cheques-in-uk-and-us/
