In October I got in touch to check the address change procedure. I was informed to fill out the form 30 days in advance, so I did it. I moved in November and I still don't have internet. I stopped paying in December. I tried contacting you numerous times. Now this other called INCOME company calls me 20 times a day to threaten me as I’m committed a crime! I'M NOT GOING TO PAY FOR SOMETHING I DIDN'T USE!!!
Whilst waiting for a resolution with Virgin Media consider following the advice here Harassment by creditors - Citizens Advice
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Thanks for reaching out to us Dipblue, and a very warm welcome to our Community Forums!
Sorry to hear of the issues you've been experiencing with Virgin Media in relation to this matter.
I'd like to take a closer look into this for you, to see if we can have this resolved for you.
Check out the envelope in the top right hand corner for a private message from me
Thanks,
David_Bn
