my media app as my old emai down but wont allow me to change it as i cant log in tried ringing virgin but may as well talk to the wall they say there system as my new email but if i go on and ask to find my email it comes up with old one anyone help please
Hi nilnoc,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're having issues accessing My VM. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security.
I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)
Many thanks,
