Hi. At the moment I have my virgin media tv/broadband/home phone as one payment and my 02mobile phone, as a separate payment, going out of one bank account, separately. I would like to join these so they go out of another bank account but as one monthly payment. How do I go about this? Is it easier to phone or can it be done online? I would also like to lose the home phone as it's no longer used.
Thanks for any advice đź‘Ť
Thanks all đź‘Ť
Although you can't join both payments to come out as a single direct debit payment it shouldn't be a problem changing the direct debits so they both go out of another bank account.
If the direct debits are currently paid on different dates then you could also change the date so that the payments fall on the same day. It would however mean that for one month you would probably have a higher payment to bring the actual payments dates into line, but going forward the actual amount would revert back to normal.
See virginmedia.com/billing-and-payments/change-direct-debit-details
As I understand it VM and O2 still have separate accounts and billing systems so it would not be possible to combine the payments into a single DD
Removing the landline will mean a new 24 month contract at a higher price. VM are a “bundles” supplier and it’s cheaper to have more services. It would be best to leave the landline as it is. Just unplug the phone and forget about it.
