Change account connected to email
My email address is still.connected to my old account . I rejoined virgin later as a new customer but cannot access my virginmedia as it just shows my old closed down account. Can this be changed?
Forum Discussion
2 Replies
- Martin_N
Forum Team
Hi Kk1991,
Thank you for your post and welcome to the community.
To confirm, is this referring to a Virgin Media email address or a 3rd party one?
^Martin
Its a 3rd party email. Its all connected to my broadband account.
My old closed broadband account is still connected to it but I want it to be my new open account
