If this chat is still open for comment - can you please also send me some information on this? I am in a similar position and speaking with the agents isn't helping? I work from home and have a daughter taking GCSE's so cannot be without internet for a month? - thanks.
Forum TeamHi there MsJ10
Thank you so much for post and welcome to the communtiy forums, it's great to haev you here.
I am so sorry to hear that you are facing a similar issue, and we have split this post so that we can handle this individually with you.
Can I ask what you would like to do with the account and I would be more than happy to advise further?
