Forum Discussion

Chockstone's avatar
Chockstone
Joining in
24 days ago

Can't see where to change websafe settings

As the title says. I seem to be going round in circles. I'm on an android device and can't find any option to update websafe settings. Please help

4 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    Parental Controls and Virus Safe are managed in the Virgin Media online account.

  • I used my Virgin Media account to post the original message but can't see where abouts I access Parental Controls. Anyone have a clue? 

    • David_Bn's avatar
      David_Bn
      Icon for Forum Team rankForum Team

      Thanks for your post Chockstone, and a very warm welcome to you!

      If you access this section of your self-care account, you will be able to make the desired change to parental controls on your connection.

      Thanks,

      David_Bn