Forum Discussion

dath's avatar
dath
Joining in
6 months ago

Cant log in online or app

I've been unable to log in either online or through app for months. Just keeps looping back to log in screen, I have contacted support several times and had a ticket logged on 27 Aug still cant log in on web or app, both worked fine previously. I've just renewed my package and need to log in.

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    6 months ago

    Hi dath 

    Thanks for posting and welcome to the community. Sorry to hear of any log in issues.

    I'll send you a PM now to check on the ticket as we've not been able to locate you via the Forum details.