Forum Discussion

Coffee0's avatar
Coffee0
Tuning in
14 hours ago

Can't find WS or CH Order reference

Hi,

I need the order reference number (starting with WS or CH) for top cashback uk.

 

I can't find this on any email, email attachment, letter, or in the app.

 

The only advice I've seen is to make a call, but honestly I don't want to sit in a queue for over an hour for a number which apparently should have been sent to me multiple times.

 

I've scoured all these documents and there's not even a reference to an order number or order reference so I no don't really understand what is going on.

Thanks ahead of time for any help with this!

1 Reply

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    3 hours ago

    Hi Coffee0 thanks for posting although we're sorry to hear of the concerns you've raised here.

    We can try to take a look at this for you, so please expect the PM to arrive shortly and respond directly when you can!

    Many thanks