Hi, hope somebody can help.
We were installed yesterday, and the connection is good, thank you.
As you emailed me, I'm trying to register for MyVirginMedia, using my last name, account number, and area number, but the registration page is stuck on Request In Progress.
I have cleared my cache and tried on different browsers and my phone & PC - but no luck so far.
Could somebody please help me?
Many thanks
I’m having the same issue hope someone comments soon
I believe that it can take several days for the backend systems to update. Perhaps this is why it says Request in progress.
I'm waiting for this too, hoping it doesn't take long to update as others have said
There's a known issue at present with new account registrations.
See https://community.virginmedia.com/discussions/ManageAccountCable/unable-to-access-my-virgin-media-app-to-see-my-account-and-make-changes/5621127/replies/5621177
All sorted folks. Logged in today and everything set up nicely.
Guess I just needed to be a bit more patient.
Hope everybody else here gets sorted soon, too.
Hi Purdie162534,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're happy to hear that things are sorted for you now.
If you have any further issues, pop back and let us know.
Many thanks,
