HappyAce
6 days agoJust joined
Cannot register for my Virgin media account
New Virgin Media broadband customer but am unable to register.
Using the link in the E-mail that came with the contract attached, I was asked for my "last name", "account number" and "area reference". Having filled these in I got "Oops... Something went wrong. Please try again later."
I've cleared the cache on the browser a couple of times. still doesn't work.
Can anyone help?
Hello HappyAce.
Thanks for your first post and welcome to our community.
Sorry to hear you are having an issue registering your online account.We have had a few issues today with our systems, which would be the cause. This should now be resolved.
Can you please try again and let us know if you have any further issues.
Gareth_L