Forum Discussion

Rhiannamc33's avatar
Rhiannamc33
Joining in
7 days ago

Cannot manage account

Whenever I try to look at my account settings I get an error message both on the app and website.

I have tried clearing cookies, deleting the app, restarting my hub and device but nothing works.

The error message says: “ Oops, looks like something’s gone wrong on our side. Please try again” with a sad face - I don’t know how to attach an image.

account
Help

2 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    7 days ago

    Hi Rhiannamc33 

    Thanks for posting and welcome to the community. Sorry to hear of this issue with the online account.

    I'll send you a PM now to help.