Cancelling Virgin
I'm in the process of moving home. I've started the cancellation process but I need to speak to someone.
What would be the best actual real life phone number to call??
Thank you 👏🏼👏🏼
Forum Discussion
3 Replies
Call 150 from a Virgin Media landline (free) or 0345 454 1111 from any other phone (call costs may apply)
Thanks for that.
I have ADHD so all the different options confuse me, I lose track of what I'm doing, get frustrated, then end up hanging up.
Anyone with ADHD on here will agree.
Is there a direct number or can someone call me?
Thanks
Those are the only phone options I am aware of.
You can try WhatsApp as per info here
https://community.virginmedia.com/t5/Managing-Your-Account-Cable/moving-home/m-p/5538209#M262686
There is also a 'message us' option on some pages such as
https://www.virginmedia.com/help/moving-home
on the RHS but that seems to come and go depending on availability.
Unfortunately, all contact methods for VM are as slow and poor as each other.
