Forum Discussion

Pameloo's avatar
Pameloo
Just joined
2 days ago

Cancel paper billing

Hi all,

I have followed all the online instructions, but there doesn't seem to be any option to cancel VM paper billing when logged into the VMO2 website.

Most of the guides online refer to My Virgin Media, but those instructions don't apply to the newer https://www.virginmediao2.co.uk/ site.

Would really appreciate if someone could let me know how to do this.

Thanks in advance. 

1 Reply

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    11 hours ago

    Hi Pameloo thanks for posting although we're sorry to hear of your concerns raised here regarding not being able to sign up for paper billing.

    Please expect a PM from me to arrive shortly so I can look to resolve this for you.

    Kindly respond directly when you can!

    Many thanks