Hi, we currently have the internal socket which is pictured however due to how far it sticks out it causes issue with our tv unit (cannot be pushed back to wall). Is it possible to change the socket to flat one with the aerial connecter at the bottom?
If VM could do it there would be a fee of £25. This is the new type of termination and the technician may not have an old one on his van, so you could waste the money.
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
Hi K_lorraine,
Thanks for posting, so I can help with this I've popped you over a private message.
Alex_Rm
