Forum Discussion

Kerrie78's avatar
Kerrie78
Joining in
7 months ago

Can i cancel tv360

I'm finding it impossible to speak to someone or email I don't want tv360 and if I dont act fast I'll lose all my recordings in 5 days

1 Reply

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)

    Hey Kerrie 👋🏼 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 

    I'm sorry to hear about the issues with TV 360 you are having. 
    Are you signing up as a new customer or are you renewing and upgrading to TV 360 initially?

    Do let us know and we can assist further.

    Kind regards,
    Ilyas.