Forum Discussion

josephmcginley's avatar
josephmcginley
On our wavelength
10 months ago
Solved

Can I cancel Sky Cinema, even if on a new 18 month contract

At the end of March I took a new 18 month contract, to allow me to get TV360 box, along with sky cinema which was part of a older contract, from 3 years back

Right now I'm hardly watching any of the sky cinema channels, and paying around £21 per month, with a £6 discount

Am I able to cancel sky movies, or does this affect my 18 month contract

  • Hi josephmcginley

     

    Thanks for posting in regards to your package and removing Sky Cinema. As japitts has advised, depending on if the current discounts are related to having Sky Cinema removing this may result in the loss of that discount.

     

    We can always take a look to see if this is the case or what is available for the same package minus Sky Cinema, let us know know and we'll be happy to see if this is the case.

     

    Rob

  • japitts's avatar
    japitts
    Very Insightful Person

    You can renegotiate your package deal at any time, but if you are getting any promotional discount on an element that you remove, then you will effectively have to re-jig the whole package - which will very likely mean entering a new 18month minimum term on the resulting package.

    The promotional discounts are in return for the minimum term commitment.

  • Hi josephmcginley

     

    Thanks for posting in regards to your package and removing Sky Cinema. As japitts has advised, depending on if the current discounts are related to having Sky Cinema removing this may result in the loss of that discount.

     

    We can always take a look to see if this is the case or what is available for the same package minus Sky Cinema, let us know know and we'll be happy to see if this is the case.

     

    Rob