Forum Discussion

doketwaj's avatar
doketwaj
Joining in
7 months ago

Can I cancel my O2 SIM after a Volt deal?

My broadband package was coming to an end so I did the usual call and threaten to cancel dance, but was offered 1Gb for £30 a month. It's £24 per month on my Virgin contract, and they signed me up for O2 SIM for £6 a month under a separate contract. As the broadband and the SIM are two separate contracts, and I have no need for the 02 SIM, could I can the phone contract and save £6 a month? Or will they know and I'll lose the deal? The SIM arrived 6 days ago and I haven't activated it yet. Nothing on my broadband contract seems to mention the SIM.

  • Alex_RM's avatar
    Alex_RM
    Forum Team
    7 months ago

    Hi doketwaj,

    Volt benefits are applied to both the O2 and Virgin Media, if you cancel the SIM you would lose these benefits to your O2 services and may, in time, lose them to the Virgin Media services due to the terms and conditions.

    Alex_Rm

  • vikramka's avatar
    vikramka
    Joining in
    7 months ago

    My broadband package was coming to an end so I did the usual call and threaten to cancel dance, but was offered 1Gb for £30 a month. It's £24 per month on my Virgin contract, and they signed me up for O2 SIM for £6 a month under a separate contract. As the broadband and the SIM are two separate contracts, and I have no need for the 02 SIM, could I can the phone contract and save £6 a month? Or will they know and I'll lose the deal? The SIM arrived 6 days ago and I haven't activated it yet. Nothing on my broadband contract seems to mention the SIM.