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notJoshua's avatar
notJoshua
Just joined
5 hours ago
Solved

Can’t find Virgin Media account number or area reference code

I recently ordered broadband and to view my order details and manage payments, I need to link my Virgin02 ID with my Virgin Media account and for that I need the account number and area reference code. However, on the contract documents I received, those boxes are left blank. 

  • Hello notJoshua.

    Thanks for your first post and welcome to our community.

    Sorry you haven't received any account details yet. These tend to get sent out a few days after joining us when your account is registered from our side.

    Can we please ask when you signed up?

    Gareth_L

2 Replies

  • Hello notJoshua.

    Thanks for your first post and welcome to our community.

    Sorry you haven't received any account details yet. These tend to get sent out a few days after joining us when your account is registered from our side.

    Can we please ask when you signed up?

    Gareth_L