JP872
2 years agoJoining in
Can’t access Neflix
Since moving house on 27 February i am still unable to access Netflix which is included in my package. I have reported it twice and have been told this is due to a quirk in the system and would be sorted around 8 April. We still have no Netflix and now I can’t get hold of anyone to speak to, I can’t even start a chat as I seem to have been blocked. I have submitted two official complaints and have heard nothing. I am paying for a service that I have not been receiving for 6 weeks. Please can someone advise me how I can resolve this issue?