Cable Pull failed dates
I am now up to Virgin's 7th attempt to provide me their service and 3 months in. Any suggestions on how I can escalate this?!
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If you find a method to escalate and resolve VM's cable installation failures, do post it on here. There will be hundreds of present and future customers, who are waiting, who will thank you.
The problem has been going on for years and there have been hundreds of similar topics on here in the past.
Keep detailed notes of everything, along with evidence such as texts, screenshots, emails etc. This will help ensure you get the correct compensation for the delays
https://www.virginmedia.com/help/billing-and-payments/automatic-compensation
