Forum Discussion

cstavr's avatar
cstavr
Joining in
3 months ago

Broken omnibox cover

Dear Virgin Media team,

the cover of the Omnibox outside our property has been damaged again leaving the cables exposed. Could you kindly DM me to get this sorted?

many thanks!

 

2 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.

  • Hey cstavr, thank you for reaching out and I am sorry to see this damaged omnibox cover.

    Let me send you a DM now so we can sort this :)