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Terry_persons's avatar
Terry_persons
Joining in
5 months ago

BROADBAND RESTRICTIONS

Hi I fell behind on my payments and after talking we came up with a payment plan for reduced service however even tho paying the amount each month they restricted my service and it keeps happening I get it unblock in the morning after talking to them and they assure it won't happen again but it dose and always at 1 am I can't have this happening as I care for my grandad who has dementia and it's how the family knows what's going on which they know so how do I stop this from happening 

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