Forum Discussion

ManKumTo's avatar
ManKumTo
Joining in
2 years ago

Broadband + Phone + O2 sim- Can I renew (Broadband ) only.

My 18M bundle package almost mature soon. I would like to renew "Broadband" only. What should I do ? How can I cancel O2 service and direct debt ?

1 Reply

  • Hi ManKum To ๐Ÿ‘‹ Welcome to the community forum! Thank you for posting. 

    In order to cancel your O2 services you will need to speak to O2 directly. You can do this via

    ๐Ÿ‘‰ Contact Us | Help, Support and Useful Numbers | O2  / ๐Ÿ“ฒ8002 from an O2 mobile or ๐Ÿ“ž 0800 977 7337 from a landline.

    Once you have resolved things with the O2 side of your package you can get back in touch and the team will be happy to help! Generally we do not offer support with package changes via the community forum, but you can get support with this via ๐Ÿ“žCall: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone, ๐Ÿ“ฒWhatsApp: +44 7305 327 112, ๐Ÿ’ปFacebook: https://www.facebook.com/virginmedia and ๐Ÿค Twitter: https://twitter.com/virginmedia

    Wishing you all the best!