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Alfiejscully1's avatar
Alfiejscully1
Just joined
3 hours ago

blueyonder email and locked out

I have noticed that my email for my old blueyonder email has been compromised and the hackers has locked me out of this email. 

please help me gain access back and change the password 

1 Reply

  • Hello Alfiejscully1,

    Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re experiencing with your email account at the moment. 

    Have you created a Virgin Media O2 ID for the email in question? If not, please could you do that and let us know if that helps to resolve the issues. 

    Kind Regards,

    Steven_L