Forum Discussion

d_scott's avatar
d_scott
On our wavelength
2 months ago

Black Friday Deal/Scam

By the time someone reads this, 14 days will have passed without any further information about this.

Care to explain?

And one more thing, (if/when it goes through) if you think for one second you'll get away with giving less than the "3 months free", you're quite mistaken. And then there's the "set-up fee" but that can wait a week

  • Hi d_scott,

    Thank you for taking the time to contact us Via our Community and welcome, it is clear you're facing an issues with a package, please can you expand a little on the issue you are facing?

    Regards

    Paul.

  • d_scott's avatar
    d_scott
    On our wavelength

    One of your Black Friday deals.

    Upgraded my package, got a couple of order email. Since then, silence.

    • Paul_DN's avatar
      Paul_DN
      Forum Team

      Are you currently out of contract on your existing package?

      Regards

      Paul.

  • d_scott's avatar
    d_scott
    On our wavelength

    No. The deal would lock me into a new 18 month contract.

    • Paul_DN's avatar
      Paul_DN
      Forum Team

      So I can take a closer look into this for you I have sent you an invite into a private chat, please click on the white envelope to accept.

      Regards

      Paul.