vkoncept
7 months agoJoining in
Billed after leaving Virgin Media
I think I am in the same boat let me explain my situation.
I was paying £22-25 for my contract which goes up to £59-65 thereafter - this is for an 18 month contract which ended on 14th October 2024. I called around 4th Oct to inform them that I plan to cancel my contract shortly after the 14th. I switched over to another provider officially on 22nd October and today I received a final bill of £64 ... Billing cycle is 15th Oct to mid November... I only used virgin media between 14th Oct to 22nd oct. Am I in the wrong here to assume I should not have to pay £64? Shouldn't I only be paying the 7 odd days I used virgin for? Let me know if you need more info