Forum Discussion

DannyMag's avatar
DannyMag
Joining in
11 months ago

Bill refund

Hi, I'm expecting a refund from my final bill. It has been over a month now and I still haven't received the refund. Can someone look into this please?

Thanks 

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  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    11 months ago

    Thanks for reaching out to us DannyMag, and welcome back to our Community Forums!

    Sorry to hear that you have recently decided to leave Virgin Media, and that you're refund is not yet with you.

    Check out the envelope in the top right hand corner for a private message from me, and I'll be on hand to assist where possible.

    Thanks,

    David_Bn